Shipping policy

Processing Times

Once you place your order, we will process and ship your order within 2-3 business days.

Cancelling or Changing Your Order

We strive to be as accommodating as possible at sixteenth. Please email us immediately at contactsixteenthco@gmail.com so we can modify or cancel your order. Please note, we cannot cancel or modify orders after 24 hours.

Duties & Tariffs

Kindly note, we are not responsible for duties or tariffs. If you require any additional information to clear your package with customs, please contact us at contactsixteenthco@gmail.com.

Shipping Cost

At checkout, you can view all the available shipping options we offer and/or is available in your region.

IMPORTANT:

We currently offer shipping to Canada and US only. We do not offer international shipping at this time but we will notify our customers when we start accepting international orders. Thank you for your understanding.